Indicators on telus billing support You Should Know
Indicators on telus billing support You Should Know
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I have experienced concerns With all the Tech Support for the house Web at the same time so complicated we spent over an hour dealing with a problem. I’ve been owning for months and months.
People agents Doing work against Telus Rewards, in lieu of trying to keep the aged faithful customers they make them go away to look for other company
• A pal who is also a Telus customer showed me his system particulars, and He's obtaining the same system for drastically much less without having to acquire gadgets, which contradicts what Abdul instructed me.
I'm looking to renew my World wide web service after the two 12 months contract expired. We even have essential cable which I in no way use and want to eliminate. It is impossible To accomplish this on-line, along with the contact number for support is quite very well concealed. I eventually bought it from the reseller. I known as the amount, and listened to AI try out for getting me to do it on-line, but You cannot prevent utilizing a service on line.
I left Rogers to return to Telus since I believed while in the guarantee of higher service and truthful procedure, but this knowledge has long been nearly anything but.
I'm sure it is very discouraging due to the fact I'm in a similar problem, however it's with regard to the Television sign that has been misplaced.
I assume I'm just aged, but I keep in mind a time when you could possibly get in touch with a company, talk with a human without sitting on keep for several hours, and actually get customer service. Thanks Telus for a beautiful customer practical experience.
I are contacting and calling Telus and experienced a chat with the AI that didn't feel to comprehend what I used to be asking.
The TELUS crew acknowledges that our function spans numerous Territories and Treaty spots and we are grateful for the standard Expertise Keepers and Elders that are with us nowadays, whoever has absent just before us and also the youth that encourage us.
I will terminate each of the services dwelling and mobile with Telus and inform my family and friends to do so, that was the worst experience I bought with Telus
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On top of that, I had been disconnected a number of periods when endeavoring Telus technical support to talk to support as well as remaining on keep without having resolution.
The Television signal has long been misplaced considering the fact that Friday, September twenty seventh and also the technician who confirmed up yesterday, September 30th could not repair the challenge following shifting the TV cable box and cable. I was educated that the online market place Modem should be adjusted far too, but he did not have it.
Looks as if all we are able to do now could be air our grievances on a general public Discussion board in the hopes of somebody in a position of authority can in fact do something about it.
It is a huge waste of your time and only produces a really frustrated customer right before they get to talk for the CSR and now the CSR has to deal with an now stressed for their Restrict customer.